DATA PRIVACY | OTEGLOBE

1. What categories of personal data do we collect and why?
When you communicate with us, we may ask for:
your contact details (name, email, contact phone number, address, the medium you represent) to meet your requests.

2. For how long do we keep your Personal Data?
OTEGLOBE keeps your personal data for no longer than is reasonably necessary to answer your request. Then your Personal data is deleted.

3. What are your rights with regard to the Personal Data that we hold about you?
You have the right to submit a request to OTE for:

To receive information regarding the categories of your personal data that we process, the purposes of processing, the recipients of this data, as well as the retention period.
To correct your personal data in the case of inaccurate data being processed about you.
To delete your data.
To restrict the processing of your data.
To object to the processing of your data.
Additionally, you have the right to submit a written complaint to the competent supervisory authority regarding the protection of personal data, which is the Hellenic Data Protection Authority (1-3 Kifisias Avenue, 115 23 Athens, +30 210 6475600, email contact@dpa.gr).

4. Who is data controller and what are the relevant contact details?
The data controllers for personal data processing are the companies ORGANIZATION OF TELECOMMUNICATIONS OF GREECE (“OTE”), headquartered in Marousi, Attica (99 Kifisias Avenue), with the contact email oteglobe@ote.gr.

5. Whom can I contact with regards to the Personal Data protection?
For information regarding the protection of your personal data and to exercise your rights, you can contact us at 2106113500 or send an email to oteglobe@ote.gr with the subject "Exercise of Personal Data Rights".

6. What type of measures are taken for the Personal Data protection?
OTE takes appropriate organizational and technical measures to ensure the security of data and protect it from accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, and any other form of unlawful processing.
For more information on this matter, you can refer to the General Data Privacy Notice.

7. What Trackers (Cookies and Similar Technologies) Are Used on the Website?

We use cookies and similar technologies on our website to store, retrieve, and process information on your device. This helps us enhance your experience, analyze website traffic, and display content and advertisements that match your interests. For this purpose, user profiles are created per website and device. Our partners also use these technologies.

Data processing through trackers is carried out:

For the "Necessary and Functionality" category based on Contract Performance
For all other tracker categories based on Consent

More information about tracker categories can be found in the website footer under the "Cookie Settings" link. A detailed list of the trackers and their respective partners-recipients is available in the "List of Partners-Recipients and Trackers Used on the Website" section of this document.

Partner - Data Recipient	Service	Purpose of Processing	Responsibilities	Processed Data	Retention Period	Processing in Third Countries	Transfers under appropriate safeguards / Exceptions
Purpose of processing: Necessary and functional
Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland	Google Tag Manager	Adding and managing tracking scripts on the website. It checks the user's choices in the tracking categories and activates these trackers based on their consent.	OTE S.A. is responsible for data protection. Google Ireland Ltd. acts on behalf of OTE S.A.	User options regarding tracker consent.	Session
OTE S.A. Kifisias Avenue 99, 15124 Marousi	Tracker consent management.	The Cookie_Consent_Set is used to store your choices regarding tracker consent.	ΟΤΕ S.A	User options regarding tracker consent.	3 months
Purpose of processing: Performance (for the purposes of OTE S.A.)
Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland.	Google Analytics	Google Analytics collects data from websites to create reports that provide business insights, such as how many users visited a page or purchased a product. Google Analytics uses a JavaScript tracking code added to the pages of the digital service to collect pseudonymous information about how users interact with a page.	OTE S.A. is responsible for data protection. Google Ireland Ltd. acts on behalf of OTE S.A.	Statistics on the number of users, session statistics, approximate geographical location, browser and device information, interactions (events) with the website such as pages visited, files downloaded, Age, Gender, Interests.	The data retention period at the user level is 14 months. The data retention period for event data is 26 months. The data retention period for age, gender, and interests data is 2 months.	Your online usage data is processed in Argentina, Israel, Japan, Canada, New Zealand, Switzerland, the United States of America, and the United Kingdom. The European Commission has issued an adequacy decision for these countries (https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en). Based on your consent, your online usage data will also be processed in the following non-secure third countries: Australia, Brazil, Chile, India, Kenya, Colombia, Malaysia, Mexico, Peru, Philippines, Singapore, South Africa, Taiwan, Turkey, and the United Arab Emirates. There is no adequacy decision from the European Commission (https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en) for these countries. OTE S.A. cannot, therefore, ensure that the European level of data protection is maintained for these data processing activities. It cannot be ruled out that local authorities may have access to your online usage data, or that the exercise of your rights as a data subject may be restricted or excluded.	EU adequacy decision or - Standard Contractual Clauses (SCC) with TIA or - Consent in accordance with Article 49 of the GDPR.
Purpose of processing: Advertising through partners
Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland	Google Ads, Campaign Manager, Display& Video 360, Search Ads 360 plus Consent Mode and Floodlight features	Google Ads: This online service tracks and documents website visits and measures the success of ads to optimize advertising spend. It uses cookies, pixels, and a local storage entry.	OTE S.A. and Google Ireland Ltd. act as independent controllers. You can find more information about data processing by Google in the privacy policy of Google Ireland Ltd.	Cookie ID, IP Address and device identifiers, Location, Client IDs, Information about the operating system, Referrer URL, Browser information.	13 months	Your online usage data is processed in Argentina, Israel, Japan, Canada, New Zealand, Switzerland, the United States of America, and the United Kingdom. The European Commission has issued an adequacy decision for these countries (https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en). Based on your consent, your online usage data will also be processed in the following non-safe third countries: Australia, Brazil, Chile, India, Kenya, Colombia, Malaysia, Mexico, Peru, the Philippines, Singapore, South Africa, Taiwan, Turkey, and the United Arab Emirates. There is no adequacy decision from the European Commission (https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en) for these countries. Therefore, OTE S.A. cannot guarantee that European-level data protection is adhered to for these data processing activities. It cannot be ruled out that local authorities may have access to your online usage data, or that the exercise of your rights as a data subject may be limited or excluded.	EU adequacy decision or - Standard Contractual Clauses (SCC) with TIA or - Consent in accordance with Article 49 of the GDPR.